Here is the FAQ list for you to answer your question about MyBestSitter.com. If you cannot find the answer, feel free to contact our user support by email.

FAQ　（Frequently Asked Questions）

General Questions about Service
Q. What is the MyBestSitter.com Agreement?
Q. What is the Privacy Policy?
Q. How do you protect my private information?
Q. Is there any charge for using the service on the site?
Q. Where is your service area?
Q. Is there an age limit for using the service?
Q. Will you offer a multi-language service?

Questions fro Guardians
Q. I cannot find a babysitter in accord with my recruitment condition. What can I do?
Q. How can I delete / change the comment that I posted on "Job Posting BBS"?
Q. What is Sitter List sorted by the distance?
Q. I cannot display Sitter List sorted by the distance. What can I do?
Q. How do you react if a problem occurred with the babysitter registered on your site?

Questions from Sitters
Q. Do I need any qualification to be a babysitter?
Q. How can I improve my profile ranking on the Sitter Search result list?
Q. How do I change my registered email address?
Q. How can I receive the forwarded emails from MyBestSitter.com at a different email address?
Q. Do I have to use an identifying photograph as the profile image?
Q. How do you display the neighborhood map on my profile?
Q. How can I change the neighborhood map on my profile?
Q. How can I resign the membership and delete all of my profile?
Q. Is it ok to display my phone number on my profile?

Technical Support Question
Q. What do I do when my login email and password do not seem to work?
Q. How do I change my login email and password?
Q. How can I login without typing my password everytime?
Q. I have a trouble to upload the profile image. What should I do?
Q. It seems I don't receive the forwarded emails from MyBestSitter.com. What should I do?

About our Business
Q. In what language will you offer your service in the future?
Q. Will you expand your service area?
Q. When did you launch the service?